We may collect information directly from you, automatically through your use of our Site, and from third parties. We may combine all of information we collect about you from these various sources.
Depending on how you use our Site, you may provide us with certain information that can identify you as an individual, such as your name, email address, phone number, credit or debit card information and shipping or billing address (collectively, "Personal Information"). We will also collect any other information that you choose to provide to us through our Site (eg contents of messages you send to us through our Site).
You may upload comments, reviews, graphics, photos or other materials to the Site ("Content"). If you post Content on our Site, the Content (e.g., t-shirt designs or photos submitted as part of a contest), as well as other information (eg user name or profile picture), may be available to all visitors to our Site, and we cannot prevent such Content or information from being used in a manner that may violate this Policy, our User Agreement, the law, or your personal privacy.
We may automatically collect information about your use of our Site and your orders, including but not limited to your Internet protocol (“IP”) address; the type of web browser you are using; the website that led you to our Site; the website you go after leaving our Site; the pages you view on our Site; the dates and times you access our Site; and information about any orders you place, such as your order identification number, items ordered and the cost of your order.
Your Design Store may use your information, including Personal Information and/or Content, for the following purposes
To facilitate your orders, to administer your account; to respond to your questions or requests; to provide you with news or other information we think may interest you; to communicate with you about your account, orders or use of our Site or for other informational purposes; to improve our services; and for other account or customer support-related purposes.
To provide you with special offers, product information and other marketing or promotional communications from Your Design Store or from other third parties. We may provide marketing or advertising to you in a variety of ways, including through our Site, via email or on other third-party websites (eg using Google Customer Match or Facebook Ads).
To analyze how customers use our Site, services and products; to analyze how customers interact with marketing or other communications we send to them; and for other research, analytical and statistical purposes.
To investigate, protect or defend the rights, safety or property of Your Design Store, our customers or the public; to investigate or enforce perceived violations of our User Agreement or this Policy; as evidence in litigation in which we are involved.
To comply with laws, regulations, legal process (eg a warrant or subpoena) or guidance; and to respond to governmental requests (eg informal requests from a regulator).
Your Design Store accepts cash on delivery and online payments via credit card, debit card, UPI, Payment Wallets and Internet Banking. All payments sent electronically are securely transmitted. Your Design Store also accepts payment via purchase order for qualified customers. Invoices may be paid by cheque/NEFT or credit/debit card.
Your Design Store orders are shipped within 5 working days for all orders categorised as “Standard Shipping”. Post shipping the delivery will take anywhere between 24 and 48 hours depending on the pincode.
Rush Orders are shipped within 2 working days (Working days do not include Saturday and Sunday). Post shipping the delivery will take anywhere between 24 and 48 hours depending on the pincode.
Pick Up at Store orders are usually ready for pick-up within 5 working days. This option is available for customers who are based in Bangalore or who otherwise want to arrange a pick up from Bangalore.
Customers who are concerned about meeting deadlines or who require their orders sooner can always contact our helpline. Delivery times may vary during the holiday seasons or in exceptional conditions where our partners find it difficult or dangerous to complete the delivery (Example: Bad weather conditions, political unrest etc).
All return requests need to be email to [email protected] within 7 days of receiving the order.
Your Design Store goes to great lengths to ensure that all orders are fulfilled accurately and on time and are of the highest quality. Accordingly, Your Design Store accepts returns and will refund payment/initiate returns (Depending on the users preference) if and when customers are disappointed by Your Design Store merchandise for one of the following reasons: (a) the Merchandise itself is flawed - This includes - incorrect sizing, damaged fabric or a product with any manufacturing defect; (b) the product has been delivered after 7 (Normal order) or 5 (Rush order) working days (Without Your Design informing the customer in advance); or (c) the design of the final product is different from the final design submitted by the customer or (d) the dimension of the design is different by more that 10% from that submitted in the order.
As a rule, Your design Store does not encourage returns/replacements for any reason apart from those stated above.
Your Design Store is not responsible for any losses or delays in transmission of orders arising out of the use of any Internet Access Service Provider or caused by any browser software or any computer virus or related problem that may be attributable to services provided by any Internet Access Service Provider. Your Design Store is not responsible should you give incorrect instructions or if your credit-card payment is not processed by your credit-card company.
The information and materials contained in this Site, including text, graphics, links or other items, are provided "as is", "as available". Your Design Store does not warrant the accuracy, adequacy or completeness of the information and materials on the Site and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, implied, express or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose or freedom from computer virus, is given in conjunction with the information and materials.
In no event will Your Design Store be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site or use thereof or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Your Design Store, or representatives thereof, are advised of the possibility of such damages, losses or expenses.
Your Design Store respects the intellectual property rights of others. We have a policy of removing user submissions that violate copyright, trademark, or other intellectual property laws, suspending or blocking access to the design-saving or other features of our site to any user who uses our site in violation of any such law. If you believe your copyright, trademark, or other intellectual property right is being infringed by a user of Your Design Store, please provide written notice to the following agent for notice of claims of infringement:
Email: [email protected]
In order for us to respond to your notice, it must: (i) contain your physical or electronic signature; (ii) identify the copyrighted work, trademark, or other intellectual property alleged to have been infringed; (iii) identify the allegedly infringing material in a sufficiently precise manner to allow us to locate that material; (iv) contain adequate information by which we can contact you (including postal address, telephone number, and e-mail address); (v) contain a statement that you have a good faith belief that use of the copyrighted material, trademark, or other intellectual property is not authorized by the owner, the owner's agent, or the law; (vi) contain a statement that the information in the written notice is accurate; and (vii) contain a statement, under penalty of perjury, that you are authorized to act on behalf of the copyright, trademark, or other intellectual property right owner.